Okay, sorry for the typo, but I was really pissed when I wrote it. I was wondering if anyone had a bad experience with Arcade Publishing. My partner had called them on a routine matter and was met with rudeness, evasiveness and no answer to her question.
The company had requested manuscripts from us in the past, and my partner was taken aback by their hostile response.
(This is a company that has a very good reputation in the industry and I've talked to at least one author who is published with them. He is happy with their treatment of him, so far.)
When my partner was asked to email her question, they claimed they didn't remember the phone call, even though the email was sent a minute after she hung up, and they answered it immediately.
It's the only publisher EVER that's treated us like that. We talk every day with the editors from the big New York houses and are greeted with cheery hellos and how are yas.
Perhaps they were having a really bad day, but it's no excuse for the rudeness.
D