I dissagree with your comment. It is not merely about getting a book published. Its about getting an audience to read a book you worked hard on and paid for a service you thought was promising. I sincerely hope you don't think writers only write to get published. No, we write to share our book, with hopes, to everyone. You could go to any printer to get a book printed, but if it sits silently on you bookshelf or hiden in bookstore websites, it is not meeting your fullfilment. I sympathize with those who have paid for inadequate services.