Wow. Never heard of this one before, but glad you brought them up.
From their front page:
Getting published is a minefield for any new author
A minefield?! The path to publication is strewn with dead bodies? Hardly. I instantly see this as a red flag-- it's the first statement on their page and it's meant to be an emotional appeal to writers. "Getting published is SO HARD for new writers! We understand!" Real agents have no need to "sell themselves" to writers. They're inundated with submissions.
Manuscripts are put on the slush pile.
Yes. And? The slush pile isn't a torment device (except to the unfortunate editors and assistants who actually have to read it). All that means is "manuscripts will sit in a pile somewhere for a limited period of time until someone gets around to reading them." Not exactly a tragedy.
Agents only consider published authors.
Lie! Lie! Easily disproven lie. Almost all agents will consider unpublished writers. They just have to be damn good unpublished writers.
No one is willing to take a risk
Lie again! Agents take on unpublished writers every day, and publishers buy the work of debut authors every day. Where do you think debut authors come from? Every writer was once unpublished. Someone "took a risk."
We understand that and our aim is to make your life easier.
How nice. Their other aim is to make your wallet lighter.
Even if we only get your first novel published, we are happy to have helped
What a loaded sentence. That's making it sound like it's a given that they'll get your novel published-- and possibly more. I'd love to see some proof of that. Do you see a client list on the site? A list of sales? I don't.
Then there's the fact that their grammar is abysmal (some sentences have periods at the end, some don't; some words are randomly capitalized for no reason; they don't know where to place the world "only" in a sentence...), and the fact that they're virtually invisible. Real agents leave tracks. When they make sales, trade magazines have notes about it. Clients mention their agents in interviews and on the web. When they move or expand, publishing magazines and websites have info about it.
This agency, on the other hand, has no Google tracks other than a "steer clear" thread at Writers.net here:
http://www.writers.net/forum/read/10/155192/155192Vf?PHPSESSID=b4b3b6c094c72fe1635777b8aaee7672
It's never okay for an agent to charge up-front fees. Some agents do charge for expenses (copying, postage, long distance calls) AFTER the expense is incurred, and written on an itemized list. The money for expenses is then deducted from the advance, not the other way around-- you're not expected to pay a flat rate for unspecified expenses that have not even occurred, then get that money back IF the book sells (which it almost never will, if you're with an upront-fee-charging agency).
In short: No way, no how. Steer clear.
Hey, I like U.S. micros, lots of different English ales, the occasional German lager and weiss beer, but...he's got something to do with this "literary agency"? 
The mind boggles.
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