Perhaps if you and anyone else on this thread had bothered to contact Kellan or one of the authors published by Kellan (Hi!) you would not have had to come to an inaccurate conclusion. I have paid absolutely nothing to Kellan for the publication or marketing of my first novel and novelette. I have never been asked to pay for anything. I was asked to choose one photo from DepositPhotos to be the base of the cover art. I found two that I wanted merged and offered to pay for the second. I was told Kellan would buy both photos, so I paid nothing for the cover. Only one person has said anything negative about the cover and she was a bit of a witch. I have never been chastised or cut off for failing to try to market my work to the best of my ability or for pursuing avenues for marketing that went beyond the marketing techniques in the guide. In fact, I have offered suggestions for others to try that were suggested to me. The Kellan website offers the best prices for our books because Amazon isn't setting the price. The Amazon prices are far too high for a new author and I am sure they have hurt sales. The Kindle version for my novel is $5 more on Amazon than on Kellan's site or B&N. The problem is everyone looks for books on Amazon. My best interests are served by routing people to Kellan's site where customers also may find another author.
I have no idea what people are talking about avoiding publishers who want authors to do marketing. Book tours have been around for almost 200 years. Even major houses are no longer providing anywhere near as much publicity as they did not too long ago because the field has grown so much from self-publishing, etc. that it is too noisy. I discovered I am not very good at marketing either. I just asked friends on Facebook to provide advice and I got some great ideas. I have spent some money on marketing, but none of it has gone to Kellan.
When I signed my contract 11 months ago, the material I was given indicated I would be averaging about one dollar per sale as my 50 percent of the net. It has turned out to be about $2.20.
Kellan is a one-person operation, someone interested in trying to build a community of writers who only have Kellan Publishing in common. It is no different than Dreamspinner Press and many other small publishers in that regard. The pettiness in this thread is just unbelievable. Why would an author not want to help other authors at the same publisher? The person running the show knows she is not the keenest editor, as is obvious from the errors on the website. She also has a full-time job on top of this, just like a lot of writers. She relies on authors like me who do not need editing. She must be doing something right because authors go back to her to publish again and again. She responds quickly to messages or sends a message out that she cannot respond until x date.
The fact is that I am looking for another publisher. Kellan uses CreateSpace for paperbacks. The discount for bookstores is only 25% so bookstores won't stock CreateSpace books because they want a 40% discount. On top of that, the product does not look like a traditional trade paperback and is way too expensive unless I buy them at cost and sell them myself. I can make $4 selling them for $12, while I get just over $2 when everyone else sells them for $16. The bigger problem is that Kellan has not held up its end of the bargain in terms of marketing. Aside from changes to the website, I haven't seen any effort to promote my book. And the novelette came packaged with another from a completely different genre and excerpts from the authors' novels because a third author never turned in her story. The cover and name of the collection horrified me, because they had absolutely nothing to do with the supposed theme: veterans. In other words, Kellan is still a little shy of being a fully professional operation and that is not good for an author like me who is producing literary works. Kellan is fine for romance novelists and other genres. It is in no way a rip-off or scam. It does allow an an author to avoid the self-published stigma, all of the production stuff is done for you at no cost, and the royalty arrangement is good.
I just joined this site after reading this thread. I hope the misguided, ignorant comments in this thread are not indicative of other discussions.