Well, it depends entirely on whether her inability to remember autobiographical past has also robbed her of knowledge and skills she needs to function. Most cases of retrograde amnesia leave things like literacy, language, even general procedural and factual knowledge intact. But a complete (or even partial) loss of one's personal history can still make it hard to function, in that a person might not be able to find their home or recognize their friends, family members, workplace and so on.
For instance, if I had an injury that left my knowledge of biology and classroom pedagogy intact, I'd still have trouble performing my job if I couldn't find my way around my campus and department or recognize any of my co-workers or have any
specific memories of things we'd discussed or done in the recent past. It would also be extremely disruptive of personal relationships, of course. It's heartbreaking to hear about cases where someone loses years of their lives and has no memory of their spouse or of their children growing up.
Complete retrograde amnesia as a result of emotional trauma is rare and is most often associated with ongoing psychological trauma (though a single event can be a trigger).
The best advice I can give is to research the different forms of amnesia and examine some real-life cases that are similar to your story situation.
http://www.nytimes.com/2007/04/17/health/psychology/17brody.html?pagewanted=all
It's more common for memory loss to occur as a consequence of a brain injury. The severity and duration of the memory loss will depend on the severity and duration of the injury. For instance, it's not uncommon for someone to lose minutes, hours, days, and more rarely, weeks or months immediately preceding the trauma. It's less common to have complete retrograde amnesia (entire life erased) from a concussion or other brain injury.
http://synapse.org.au/get-the-facts/post-traumatic-amnesia-fact-sheet.aspx
http://www.human-memory.net/disorders_traumatic.html
http://www.dailymail.co.uk/news/article-2185403/The-woman-lost-20-years-memory-believes-1990s.html
http://listverse.com/2013/10/13/10-bizarre-cases-of-amnesia/