We've had variations of this story several times before. It runs something like this:
1. An organisation makes a number of rules so that there is consistency of approach. This could be a school banning a certain kind of haircut, a city council banning unauthorised feeding of the poor, health and safety regulations to stop people from being injured or killed.
2. When these rules are being made there is usually a very good reason for making them. Some haircuts in school could be gang related, some unauthorised feeding of the poor could be harmful, someone made have died or been injured because of a health and safety issue. In many cases, the rule will have been triggered by an actual incident.
3. Time passes. Eventually someone decides to break one of these rules because they don't agree with it. Their kid's haircut isn't gang related, they want to help the poor, the health and safety regulations are silly. They either don't know or don't care about the problems that gave rise to the rules in the first place. And anyway their example is different. It always is different.
4. They might get away with breaking the rule for a while, but at some point someone complains to the authorities that a rule has been broken.
5. At this point, the authorities have no choice except to enforce the rules. If they allow an exception to happen it could open the floodgates to the rule being ignored by everyone. They could also be sued for misconduct for breaking their own rule. And they are well aware of the real reason why the rule was there in the first place.
6. Local press get hold of the story, usually because the people who broke the rule decide to make an issue of it. The press then run a one-sided story like "Florida couple fined £746 for feeding homeless people" or "kid told to shave off dodgers haircut" or some "silly" health and safety story. They conveniently don't mention the issue that gave rise to the rule in the first place.
7. Everyone rants and raves about how stupid and uncaring the organisation is, whether this is a school, a city council, or a Government.
8. Until someone's child is bullied because a school didn't enforce a haircut policy, or residents complain about a park being taken over by homeless people or someone dies because a health and safety rule wasn't in place or wasn't followed.
9. And then the same people who criticised the organisation at point 7 will start to criticise them for not "doing something" to stop the problem from happening. Doing something like having a sensible set of rules and making sure that people stick by them.
10. That's when the organisation decides to update its rules, bringing us right back to step one.
Repeat, repeat, repeat.
Local newspapers and television stations make their living out of this sort of stuff - alternatively criticising large organisations for having rules and then for not having them. It's easy one-sided journalism because it panders into people's feelings that all large organisations (especially those in the public sector) are either evil or incompetent or both.
It is A Good Thing to feed homeless people. No-one would argue with that. But doing it in an unauthorised place, with negative consequences for residents and when you are knowingly breaking a city regulation is Not A Good Thing. Instead of trying to fight the regulations (which are there for a very good reason), why not look for a way to help people that doesn't have negative consequences?
One of the difficult things in my working life was when I worked on a new health and safety regulation. This change in regulation was caused by a single incident where several children died because the adults who were supposed to be looking after them either didn't know the rules or didn't follow them. Reading the testimony of the survivors was one of the most harrowing things I have ever had to do.
The incident prompted a change in the law. That change in the law has saved many lives since then. And it has also been the butt of cheap jokes and criticism by people who either forgot or didn't know why the law was changed in the first place.
Societies need rules - and people sensible enough to follow them. It's all about seeing both sides of the story.