Security settings

When I try to download a file, I get the message that my security settings are set too high to allow it. I've tried everything. I've disabled my virus protection and firewall. I even restored Firefox to default to remove all the add-ons. It didn't work. Does anyone have any suggestions. I have Windows 7 by the way. When I try to download with Internet Explorer, it still doesn't work, even although I get the warning that my security settings are set so low, it's placing the computer at risk.

When I click on the file in the downloads, it displays the message: Blocked by your security zone policy. And I'm not sure exactly when this started, but it's been going on for a while. Something similar is happening in Windows Live Mail. I can't open an attachment there with IE. I have to save it, and then open it with Adobe Reader. I'm using Avira Antivirus and the Windows Firewall. I have turned them both back on. I wouldn't have opened a download if it had appeared in my document file before first scanning it with Avira. And I misspoke about what I did with Firefox. I actually just reset it.

I have the IE settings on Medium, the local Intranet on low, and it warns me that this could put my computer at risk. But still, I cannot download a file. It states that my security settings are too high. I can't understand it.

I tried that just now but it didn't make any difference. When I use Firefox and Chrome, it's the same thing as well.

I have Windows Firewall, also Avira. I'm not sure about the administrator name. There's just me using this computer, and I bought it brand new. I recall it did insist I use some sort of a name and that's what I did. Not sure why they do that, but it's a nuisance.

P.S. I just checked the Users and found the administrator name (ABC) is different from the user name that shows up in files. (Jane) So I changed it to Jane. This is nuts. "Blocked by your security zone policy," is the exact message I'm getting.

I also reset the download folder, and the problem remains.

I tried that but the administrator option doesn't appear. I did go into the administrator section though, and I don't have a password. I don't know if this would make any difference or not.

robjvargas said:

OK. Odd, but that could be based on your version of Windows 7. Actually, Microsoft calls it the "edition." Work gives me a computer with "Windows 7 Enterprise."

If you go to Control Panel, and select "System," you'll see the edition listed toward the top. Same screen you get if you right-click "Computer" and click Properties. What edition do you have?

I think this is based on a security policy tool in Windows 7, but I'm looking through the options there. There are several dozen.

Click to expand...

I just checked. I have Windows 7 Home Premium.

robjvargas said:

Found this page. LOTTA steps to walk through. See what you find.

What version of Mozilla are you using?

Click to expand...

24.0

I'll do that. And thanks for all your help, it's much appreciated. I don't think it can be Firefox though, because the same thing is happening in both Internet Explorer and Chrome.

Success at last! This was about the last thing I tried and it worked! I had it set to Disable and I changed it to Prompt. Voila, as simple as that and now I can (finally) download files again. Thanks again for all the help and support.

"Method 2: Set a custom level for security in the Internet zone. Go to "Control Panel -> Internet Options -> Security (tab) -> Internet" (as explained above). If security is set to "High", or if you have customized the Internet zone settings, select "Custom level..." and change the single option, "Launching Applications and Unsafe Files" from 'Disable' to 'Prompt (recommended)'."

robjvargas said:

Thar ye go.

God to hear you found it.

Little sucker is buried in there pretty good, ain't it?

Click to expand...

I tell you I was ready to call in a tech, because nothing I tried had so far worked, but the thought of their $100 plus fee stopped me.

I thought I'd mention here also, that in the course of my troubleshooting I found something really neat. Firefox had stored all my passwords. Most people probably know about this feature, and yet by all the passwords that seem to be forgotten perhaps not. Either way, I thought I'd pass it along.

Tools...Options...Security...Saved Passwords

Beside the password, it has the web address of the site you signed up with and the name you used on it as well. When I think of all the times I forgot a password, and hey, it was right there at my fingertips all the time. More in the garden grows, than the gardener knows.