I can tell you exactly what this means for their authors. No more bookshelves. No more in-store deals. Almost every single bookstore (except an "indie" bookstore, which is hard to find) requires that books be marked RETURNABLE, or else they will not carry it. I know one of their authors who told me she had to back out of lots of book store/festival/conference deals this week because of this new policy. I was seriously considering submitting to them until I learned this. From what my friend tells me, she's published a ton of books with them but never will again because of this. While what Jennifer said makes sense for monetary reasons, it sounds like it's really screwing the authors over big time. I bet they lose a lot of great authors because of this decision.