This problem has been going on for maybe a year or more. It only affects me once a month but always makes me wonder about it.
It concerns printing a page from the wellsfargo (.) com website, where I go to pay my mortgage bill.
Set up: working on MacBook Pro, Firefox 16.0.2 browser, Adobe Reader 9.5.2 .
I login to the website, click on the current online statement link, which opens Adobe Reader and pops up the statement on the screen. It looks fine, like every other PDF. I open up the print menu, via <control P> or from the File dropdown menu. Settings look fine, I click on Print and get an error box saying, "The document could not be printed." I click the <ok> and a second error box pops up saying, "There were no pages selected to print."
But there *are* pages selected - default is ALL, I've tried changing it to one of the other option (current view, current page, or specifying page 1) and that doesn't matter.
So then I go to the PC desktop we have, which has Firefox 3.6.24 and Reader 9.5.2, and do the same steps, and it prints fine from there.
NOTE: I print PDFs using Adobe Reader from other websites on my Mac frequently, no problem. Only this wells fargo website gives me trouble.
So, what's up? It's just a nuisance, not a real problem as long as the PC is available. And my husband can print them from his PC laptop fine.
I just don't understand the disconnect between the page looking just fine on the screen and then not being able to print it.
Thanks for any suggestions.