They did the same to me with the bullying and cyber harassment. They even went as far a doxxing me. I wish I could get my time back and money. How can these companies get away with these shotty contracts and ONLY load on amazon to collect all the profit. That is all this company does. ONE THEY ONLY GO TO AMAZON AND KU. No other outlets. They're a filler. A hand. All they do is proofread(if best, NOT edit and that's for sure) and do a cover and then load to amazon then collect 50% your money. They do promote on FB, but no paid tours or anything like that. But I signed electronically as did she, so I suppose it's legal. I had zero experience as well and was hoping they would be honest and trustworthy. Lesson learned, but in the contract it states the publisher is not responsible for edits or having the doc error free. But I know I read somewhere and I could have sworn it was in contract about what the publisher was responsible for. Does anyone have that? Also, other REAL companies will have a audit clause. CHBB does not. There should be legal action people could take on these companies. It's a shame. Just an FYI to anyone: READ THE CONTRACT carefully. Have a lawyer check if over. Oh, when asked about statement of proof of amazon payouts, they say they can't do it because it is a publisher and not individual author. Not to mention, kindle unlimited doesn't show under books sold, so that is a different payout spread sheet. I just don't know how they can know how much an author is making if they can't "see" each author. I have no idea how this company hasn't been sued yet.