I think all DECEIVED PA authors need to join this site and relate their experiences. I had sent out numerous queries to publishers, even agents. I probably got the PA ad from one of the sites I had searched. I was excited when PA asked to see my novel and even ECSTATIC when they said they wanted to publish it. Like many others, I thought they were a LEGITIMATE publisher, not a POD company. Suffice it to say, I learned too late what a SCAM they were running. Their contract is the shrewdest and most DECEITFUL as any lawyer could draft. What they say and IMPLY in the contract is so closely entwined that you can hardly tell the difference. The 7 years should have warned me but I found out about this company after the fact. They asked for no upfront fees, implying they were a legitimate publisher. I did get the books I ordered but it took much too long. I bought hardcover books and got softcover. I answered an e-mail to have my book available in bargain hardback. Later they informed us (I'm sure they e-mail en masse) they were doing away with all hardcovers. They told me my softcover would be available for 9.95, I think, and hardcover for 14.95, prices still too high to compete with current books. They increased the book to 29.95 and it's still listed in their online bookstore. Amazon and B&N list it but the price is still too high for anyone perusing those sites to even consider buying. I'd be reluctant to pay that much for one by a best selling author.
The only positive thing I can say is that I FINALLY got the books I paid for. On 1 order of 10, PA offered me buy 1, get 1. On another, buy 5, get 25. After hassling with them, I did get my hardcovers for a total of 82 books. By adding in those extra 30, I ended up paying slightly more than $800. I'm selling them to friends and relatives for a reasonable price and will not lose that much, in the end. I never got my FREE copy even though I paid $49 for the Rush Production Service to get it prior to publication.
I have been deleting all their subsequent e-mails. I never responded to their offers to have my book go to Oprah, etc. and all the others. Once I got my books, after I found out about them by checking various sites, I have had no dealings with them since last July. My contract was signed May 2010 and will tie up the book for 7 years. That's OK. The copies of my novel are being sold mostly in my home town/county to friends and relatives who hopefully will pass them on to posterity. The story is based on a real-life, historical event and the historical societies are selling copies for me. I'm hoping it will become part of our heritage for future generations. That's the main reason I wrote it - not necessarily to market it to a wide audience.
The only positive thing I can say about my dealings with PA is that I did get all my books. FINALLY! Other than that, I got SHAFTED at every turn, as most of my fellow authors did. SHAME on PA for all their deceitful ways!