I'd like to share my experience. I've been a SCP author since 2012. My debut novel with them won the RWA 2013 'Ella' award for Novella of the Year, beating out a lot of the larger publishing houses for the prize.
Congratulations! It looks like your competitors were Totally e-Bound, e-Penguin and Random House Australia. Stiff, stiff competition. You have every reason to be proud!
When I had an idea for a novella in a completely separate genre from my other published work, I submitted that too, and if Shelleyo needs 'Zon' ratings as a validation, that book peaked at #34.
I don't need Amazon ratings as validation. It's one (fairly good) metric I use to evaluate publishers. Amazon's the big dog.
Congrats again on hitting #34 in the Kindle store--another big achievement.
I've had 2 editors for my 8 books. The same editor for the last 5, which is a wonderful advantage as she now knows my strengths and weaknesses, and doesn't hesitate to kick my butt when needed.
Editorial turnover is usually a worrisome sign, and often one of the first signs of problems. I'm glad to hear that it's not an issue here.
At SCP you have the opportunity to work closely with your cover artist, and despite a negative personal opinion from a previous poster, our cover artist has an excellent reputation and has won countless awards for her work.
As I've said at least a few times, some of the covers are very nice--those in the carousel, for instance. Scroll down the home page just a little bit, and there are six covers that are objectively terrible. With apologies to whomever made them, if someone can look at those covers and think they're good or acceptable, that person doesn't know enough about book covers to judge.
Click any category on the left and there's a mix of good to terrible covers. It was pointed out in this thread that sometimes the writers make their own covers. Well, mystery solved. People keep defending the award-winning cover artist, but I'm going to go ahead and assume that she didn't make the covers that are the problems. So there's probably no need to defend her from criticisms that aren't even aimed at her. It's the publisher's fault for allowing people to make their own covers without some sort of quality control.
SCP are very on the ball with marketing, always looking for new opportunities,
A website is a marketing tool, as are book cover and blurbs. If my book appeared on a page, no matter how great the cover and blurb, next to one with an amateurish cover and blurb containing grammar errors, I wouldn't be too happy with that marketing. These are the most basic marketing tools when it comes to ebooks.
Publishers also need to get the books in the hands of reviewers. The book of yours that has the most reviews on Amazon is your Ella winner with eight. Has that ever been a point of concern for you? Does the publisher do things designed to help you get Amazon reviews? I realize you've had success and might not care, but the number of reviews leads me to think they might not, and I would wonder why when Amazon, I'll say it again, is the big dog.
I have a radio spot booked in a few months time discussing my books, arranged by SCP. How cool is that? And I've had adverts in every monthly e-zine which is generating a lot of interest.
The radio spot is cool, but I'm not convinced that radio promotion is a huge winner for book sales. I hope it works into big sales for you, though. By monthly e-zine do you mean the publisher's ezine that gets sent to subscribers? Have the books been advertised anywhere else? Feel free to consider these rhetorical--I'm just saying these are questions people should consider.
If not for SCP, I'd still be storing my work on my desktop, unread by anyone. Instead, I have two beautiful winners trophy's, and a finalist certificate for a third contest. And all of this from my debut published series.
The thing is that you earned those awards with your writing. Yes, SCP published you, but others might have, too. They haven't done you any favors--it's a business partnership that they're profiting from, too. It's entirely possible that no matter which press published you, you'd have won awards. I'm not saying SCP deserves no credit at all--I don't know what they did for your books--but you deserve the vast majority of it for writing good books in the first place. I'm essentially saying your award-winning books don't necessarily mean the publisher is great. I'm not saying it's
not, just that one thing doesn't confirm the other.
I hope you have many more award-winners in your future.