I sold a novel to them late last year for release sometime in the first half of this year. So far it's been a great process, very transparent, and the editing is top notch. The contract is fairly standard, no advance, but generous royalties. I've been in personal contact with Marc Ciccarone and he's professional. I will update with my experiences, but I am confident they will be positive.
I'm not sure why my user name is "Klotho," it seems to have been reset. I'm going to try to change it back to my real name, which is Nikki Hopeman.