My timeline so far is excellent too:
Query for my historical fiction emailed Sept 28th 10pm.
Reply from Jessica the very next morning, requesting a full and the synopsis. Less than an hour after I emailed that, I received a personalized email acknowledging receipt of the submission and that they'd get back to me. From what I've read in this thread, I'd be in great hands if I ever become one of their clients. Here's to hoping!