Has anyone used this company www.riversbendpress.com ?
A member of another writer's group I belonged to, sent them a query letter regarding a book about the Holocaust. It was returned, not with comments, but with "LOL" written across the top.
She's not even Jewish and she's offended. The author wrote and demanded an apology but got no response.
The company is supposed to be located in Stillwater, MN, and the domain is registered to a William Schmaltz, giving that address, but the fax number and his actual address are in Wisconsin.