As per the guidelines I found online, I send my query by mail to Theron Raines, and included an SASE. Two weeks later, he emailed me to say he wanted to see my first 40 pages. Glad I used a stamp…
Nonetheless, I was thrilled with the chance to show Theron my chapters. He asked for them exclusively. By the end of the week, he responded. He said they didn’t match my query, and suggested I make a few points clearer. I thanked him for his advice and asked if I could resubmit. He said yes, and offered more helpful suggestions. I edited and sent it to my critique partner. In the meantime, I heard back from an agent I’d queried a long time ago. She offered me representation, so I thanked Theron for his help and apologized for not being able to work with him.
Overall, I am very pleased with my dealings with the agency.