- Joined
- Dec 27, 2012
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- 14
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Does Amazon place a time limit on how long a person may return an e-book after purchasing it?
It is meant to be 7 days, and there does seem to be a number of read-and-returners.
I was recently on the KDP forum and read that a lot of authors are seeing increasingly high return rates these days.
I find that quite pathetic, considering the books are already nearly free.
And sometimes they are returned because the book is just so, well, you decide...
I may be in the minority for this opinion, but I've always thought the book return policy was insulting. Sure, other physical items can be returned to stores if they are defective, the consumer changes his mind, or even if the product didn't perform the way expected.
But books are subjective, like movies, theater, ballet and concerts. When was the last time someone received a refund for one of the many crappy movies Hollywood spits out?
The allowing of books to be returned, whether electronic or print, is simply another indication of how writers are so devalued in this society.
I returned a book once. I had bought one of the Warrior Cats books for my daughter for her Kindle, but it turned out that she had already read the book and had it in paperback from a school book sale. I'm not made of money, so I returned the book and bought the next one that she didn't have.
I've never had any of my ebooks returned. From both Samhain and Carina Press. At least from what my records show.
Just a note.
If you use the feature where you can look at your overall sales on Samhain I can see it has a "returns" column. I think that's only for sales on the Samhain site though and maybe that is for print. I haven't seen any returns on that anyway, but I've only been published with them since Dec 4th.IMHO it may be because those copies are already removed before the report is generated.
I would greatly doubt that publisher's ebooks have zero returns via Amazon. But only the publisher would have access to that information.
Self-publishers are certainly seeing plenty of it, including those with quality standards equal to that of publishers (and no, I am not talking of myself here--I don't have any self-pub on Amazon).
When was the last time someone received a refund for one of the many crappy movies Hollywood spits out?
For anyone who uses the non DRM option on KDP this could be concerning. People could just copy the book to keep it then ask for a refund.
Confession: the touch screen on the ipad and one click ordering make accidental purchases very easy. I've returned books i bought by accident. J
That I would have no issue with. It's those that 'buy' the book, then three or so days later, after they finish reading it, they return it before the seventh day.
I rank those people about as high as I do those that pirate movies and music off torrent sites. It's the same thing.