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Not going to last
http://bb.publishamerica.com/viewtopic.php?t=20531
http://bb.publishamerica.com/viewtopic.php?t=20531
I have been with this company since 2004. They are not a, "traditional" publisher as self described. They are in fact a POD (Print On Demand). This is one falsehood.
They assured me that my book would be available through all the brick and mortar bookstores, all the big named chains all over the world. I have never been able to get a big brick and mortar chain store to stock my book. They will not stock a PublishAmerica book. I have also contacted the company numerous times and was told that my book doesn't have enough words to be put on a bookstore shelf. Does that make any sense to you? Doesn't to me. This was Falsehood number 2.
They assured me that my book would be widely publicized. It was not. They did send out smudged 8.5" x 11" photo copied on typing paper purchase slips to my friends. This was most embarrassing. I would not order from a such an unproffessional mailer. I had to contact my local hometown newspaper myself and write my own article about my book. Lucky for me I knew the owner of the paper, or I never would've had any kind of publicity. This was Falsehood number 3.
They have listed on the Better Business Bereau site that their customer contact is: Ms. Miranda Prather, Exec. Director - (#######. They also state on their own website: Phone: #######- Monday - Friday, 8:30am - 5pm, EST. If you leave a message, your call will be returned in the order it was received. Please keep in mind, we get hundreds of phone calls each day. Yet, I have called repeatedly and have left message after message about this, and have never received a call back. Not good customer service towards a client. Especially as I have been very nice every time I have called, and have been hung up on repeatedly. They won't let me speak to a manager, or Ms. Prather, or even the owner of the company, Mr. Willem Meiners. I have been told they don't have phones in their offices. I have been told that they don't take calls. I have to email them. This doesn't work, either. Once, I was told I could be put through to the manager, but, when asked who was calling, they hung up on me again. This was Falsehood number 4.
I have researched PublishAmerica on the internet in great detail. There are websites in great numbers with information about authors suing for the right to terminate their contracts with this company for failing to comply with the terms they, themselves, put forth.
I want my contract with PublishAmerica terminated. I never want to have anything to do with this company ever again. I want to forget they even exist.
I am currently in the process of working with Free Legal Aide, who will provide a free attorney from the State Department to help me end this nightmare.
I have also filed a complete report with the Better Business Bereau. If you haven't checked on PublishAmerica through them yet, it would be advisable. You will see how they do business.
I only want what is rightfully mine returned to me. My work. I wrote it, illustrated it, and devoted hours and hours of my time to my creation. It is mine and no one else's. I want my contract terminated.
Christopher Tyner, author, "I'll Do It Tommarra Laura"Back to top