ordering books from PA, from the PAMB
http://bb.publishamerica.com/viewtopic.php?t=19891
I placed an order for XXXX...and paid them $3.50 for shipping and handling ON 2/14/07. Yet, as of today, I have not recieved the book and to make matters worse, there's really no easy access to contact the company to check up on the order.
I am just wondering if this is a systemic problem and if others here have experienced a similar problem.
I am ALSO wondering if we should list them as one of the sources for our book purchase. As HEAVILY as I plan to promote my book,
I would be very disappointed to learn that my purchasers can't get their copies and also can't contact someone to inquire on the delivery status of their orders.
Any thoughts, anyone?
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same poster:
My frustration is whether this is a systemic problem with the company. I plan to market my book through almost 80 organization group websites across the world.
CAN YOU IMAGINE WHAT IT WOULD BE LIKE, IF I START GETTING ANNOYING CONTACTS ABOUT THIS TYPE OF ISSUE?
That's why I want to know if others on this board have experienced a similar problem. From what you are saying, it appears that I should not list PublishAmerica as one of the oneline sources for the book purchase.
I listed them because of the fact that they sell the books to their online sources at 40% discount and pay us royalties on the discounted price. Therefore, as Accountants would attest, it would be wiser to have people buy your books through PA than through PA's online collaborators. But if PA can't deliver on orders, we might as well eat the 40% discount and bank on reliable deliverers.
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someone else responded:
Hey you guys,
I emailed PA concerning the same issue. 48 hours and no response. I broadcasted the availability of my book XXX, I mean overseas as well.Some people on my mailing list have already sent in their orders AND I am about to order my first 50 at a discounted price because I have compiled a list of over 40 interested readers.
Talk to me someone from PA or the FAmily
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original poster again:
This is the type of response I was looking for when I sent out the initial post. I want to know if other people have experienced the same problem - that way,
maybe we can avoid listing PA as one of the on-line sources.
It could be possible that PA is good in publishing books but not good in handling customer orders for book purchases. Either way, it's worth knowing before one sends out tons of marketing solicitations to the world.