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View Full Version : The slow death of the 9-to-5, tethered-to-a-desk workday.


leahzero
03-20-2010, 09:34 AM
http://www.npr.org/templates/story/story.php?storyId=124705801

An article detailing how two Best Buy employees developed a flextime management strategy that boosted both productivity and quality of living.

This would have made so much sense for my previous workplace. They drove away good, talented employees by insisting on presenteeism. Those employees are now freelancing and making more money on their own, while setting their own schedules.

FTA:

ROWE (Results Only Work Environment) Basics

Want the extreme flexibility in your workplace? Here are a few things to expect from a results-only work environment:

All meetings are optional. Read that again if you need time to absorb it. ROWE's creators insist on it, even though plenty of managers have backed out of the program when they learned of this. Staff are still responsible for what happens in meetings. They say if it's worth it, they'll come. But they also soon discover how many hours they'd previously wasted in unnecessary meetings.

Results have to be defined. When you can't judge someone's effectiveness by how many hours a day they show up, you are forced to look at what they produce. Managers and staff say they've had to jointly spell out explicit tasks or achievements and specific dates for them to be completed.

You must change the way you communicate. You may get more work done at home without all those office distractions, but if you need to communicate something, it's a lot easier when your colleague is in the next cubicle. Before the Human Services and Public Health Department of Hennepin County, in Minneapolis, Minn., launched ROWE, staff did a test run: They spent one day in the office pretending they were all working alone, communicating only via e-mail, instant messaging or phone.

Every day feels like Saturday. This is a favorite ROWE tenet, though it begs the questions: When does the work happen, and couldn't every day also feel like Monday? ROWE's creators point out that many of us are incredibly busy on weekends, but we feel more relaxed because we are in control of our schedule. So ROWE lets you set your schedule every day, fitting in laundry, conference calls and errands as needed.

SPMiller
03-20-2010, 10:27 AM
Doesn't work for everyone, but is great for those who can meet deadlines without micromanagement. You'd have to either 1) hire accordingly or 2) require the others to be in the office.

Opty
03-20-2010, 10:47 AM
It's a cool concept in the companies that take it seriously and put forth the effort to make it work (IBM, Sun, Best Buy, etc.). I've both attended and taught seminars on this concept and really like it. Ressler and Thompson do like to take a little more credit for "inventing" the idea than they probably deserve but they did a good job of virally introducing it from the ground level to Best Buy. And now, look at the results. Best Buy is #1 and Circuit City (#1 just a few years ago) is gone. Not saying their success is 100% the result of this switch but their CEO (Anderson) gives it a lot of the credit.

It's a type of work environment that will continue to become more prevalent as the baby boomers leave the workplace. It really is geared more toward Gen-X'ers (kind of started with the Gen X mindset) and the Gen Y'ers. Out of the three main generational groups in the current workforce (Boomers, Gen X, and Gen Y), Gen-X seems to be the most results-oriented. All major changes in business in the next 30 years will likely be initiated by Gen-X'ers, so this movement will only continue to grow.

The company I just left tried to implement it in our corporate office but they did a half-assed job of it and it's never really worked as well as it should (the director of operations is a micromanager and can't seem to let that crappy leadership style go the way of the do-do). It's a total mindset shift that people either "get" or don't. The older generation workforce doesn't seem to be as attuned to or accepting of it. Nothing wrong with that, really, just a generation raised on different workplace value concepts and behavioral norms (that they learned from their parents) than the current younger generations (that they raised).

Anyway, it's definitely better suited to certain types of businesses and geared more to the younger, post-baby boomer workforce. It's the type of work environment I like to work in.

Gugland
03-20-2010, 12:07 PM
Doesn't work for everyone, but is great for those who can meet deadlines without micromanagement. You'd have to either 1) hire accordingly or 2) require the others to be in the office.

About 10 years ago, I started a new job at a big record distributor. I was expecting a very rigid management style, and worried that me, being from an "indie" wouldn't fit very well into it.

In my first weekly meeting with my managing VP, I told him I needed to take some time to go to the DMV and other such tasks involved with moving to a new state.

He said "whatever...you know when your meetings are."

Finally! I had found a loose environment that only worried about results without locking people in their offices. Unfortunately, the parent company - which managed its employees like schoolchildren - went bankrupt a few months later.

Romantic Heretic
03-20-2010, 06:39 PM
Recommended reading on this subject. Up the Organization: How to Stop the Corporation from Stifling People and Strangling Profits (http://www.amazon.com/Up-Organization-Corporation-Stifling-Strangling/dp/0787987751/ref=sr_1_1?ie=UTF8&s=books&qid=1269094060&sr=8-1).

I've a first edition hard cover. It's one of my favorite books. The best chapter is titled "Are You Really Worth $250,000 A Year". The author's answer was 'no'.

MattW
03-20-2010, 06:42 PM
The evolving workplace is very much of interest to me. I've worked in places where presence was required (manufacturing) and where it wasn't. The places where it wasn't still had very strict policies, written and unwritten, about when to be in the office - like be in before the boss and leave after he does. But that only leads to more goofing off, and people roaming from office to office complaining about how busy they are.

Luckily I've found a position that allows a good mix - I don't have daily deliverables, so I manage my week how I want to. There are issues with unplanned work coming up, and it looks better if the manager can walk by, see you there, and know they you can be relied on for unexpected things, not just the daily work.

Kaiser-Kun
03-20-2010, 06:52 PM
We could definetely use this at my workplace. The job of my team consists on visiting high schools to give prevention talks to the students, so the real job is away from the office.

However, we're required to be at the office at the beginning and end of our shift, and to spend all of our time away from schools at the office, even if we've already achieved our monthly goal and there's nothing to do there. And how are we berated if the bosses call the office and we aren't there (even when they have our cellphone numbers).

But since I work for the government...

William Haskins
03-21-2010, 07:52 PM
depends on the nature of the business.

StephanieFox
03-21-2010, 09:46 PM
I'm self-employed (I sell real estate) and this is my life. It's also the way I do freelance writing. I have worked in offices where they care more about when you're there than how you do, but I don't think I could do that anymore.

For me, it's worth making a bit less money and owning my own life. And, by the way, I often work harder and longer hours than my 9 to 5 friends.

I'm not a Gen-x or Gen-y. I'm a boomer. I don't think this is a generational thing at all. My dad, a member of the Greatest Generation, told me that it was better to be self-employed and own yourself than work for someone else. He'd work 14-hour days, six days a week, but he loved his work and was happy doing it.